No one wants to come home to the sight—or smell—of a sewage backup. But if you’re a homeowner in Newton and you find yourself facing this mess, it’s crucial to act fast and smart. A sewage backup isn’t just disgusting; it’s dangerous. That murky water can be filled with bacteria, viruses, and harmful pathogens that pose serious health risks.

Step 1: Stay Safe and Keep Others Away

First things first: keep everyone out of the affected area, especially children and pets. Avoid any contact with the water. If it’s safe to do so, shut off the electricity to the impacted area to prevent electrical hazards.

Step 2: Call the Professionals

Next, call a certified restoration company like First Response Restoration at 774-670-5912. Our 24/7 emergency response team can be at your Newton home in just 30 minutes. We’re fully licensed, insured, and equipped to handle everything from the cleanup to the sanitization process.

Step 3: Prevent Further Damage

While you wait, avoid flushing toilets, running faucets, or using any appliances that drain into the sewer line. The last thing you want is to make the backup worse.

Step 4: Document and Notify

Document the damage with photos and contact your insurance provider. At First Response Restoration, we’ll even help you handle the insurance claim directly to reduce your stress.

When it comes to something as serious as a sewage backup, trust the experts at First Response Restoration to restore your home and peace of mind. We proudly serve Newton and surrounding Massachusetts areas with quick, thorough, and compassionate care.

Time is of the essence with a sewage backup—waiting even a few extra hours can result in irreversible damage to your flooring, drywall, and personal belongings. Mold and mildew can start forming within 24 to 48 hours, especially in a humid environment like a flooded basement. That’s why our Newton clients count on First Response Restoration to act fast and start the drying and disinfecting process immediately.

This post was written by a professional at First Response Restoration. First Response Restoration provides 24/7 emergency water and fire damage restoration near you, mold removal near you, and sewage cleanup throughout Massachusetts, Rhode Island, and New England. We’re licensed, bonded, insured, and fully certified to handle residential and commercial restoration projects.